Terms and Conditions
Song Leader Development Day
Terms and Conditions
Why These Terms are Important
These terms and conditions may sound formal in places, but have been designed to help protect both Singing Mamas and attendees, by setting clear expectations and responsibilities.
Establishing these terms enables attendees to make an informed decision about their attendance at our Song Leader Development Days.
Crucially, the Terms and Conditions maintain the quality and integrity of Singing Mamas events.
If you have any queries about any of these terms, please contact [email protected]
1. Payment Terms
1.1 Payment Deadlines: Full payment must be made at the point of purchase.
1.2 Currency: Payment is expected in pound sterling (£/GDP)
2. Cancellation and Refund Policy
2.1 Cancellation: Our events are non-transferable and non-refundable.
We operate this policy in order to keep costs low and the work affordable rather than inflating our prices to accommodate refunds.
2.2 Insurance: We recommend all attendees take out insurance to protect against illness, travel disruption and unforeseeable circumstances which may prevent attendance.
2.3 Discretionary transfers and refunds: Every year, the Singing Mamas Board of Directors allocates a small budget towards discretionary transfers and refunds; however, these are only allocated in exceptional circumstances to women who are experiencing a major life event that is likely to have a significant impact on their wellbeing.
Please contact the organisation to request a discretionary refund application form if you feel this applies to you.
2.4 Transfers: In cases where the Singing Mamas Board of Directors approve a transfer from one date or location to another, an administration fee will be payable.
2.5 Event Postponement: If the event is cancelled by Singing Mamas or the venue, alternative dates will be provided.
3. Accessibility
3.1. Disabled Access: All venues have been selected for Song Leader Development Days on the basis that they offer full disabled access.
3.2 Breakout spaces are provided where possible.
4. Additional costs
4.1 Exclusions: Song Leader Development Day tickets are exclusive of any food, transport or accommodation required by the attendee.
5. Participation
5.1 Song-Sharing: Attendees can request to share a song to support their professional development, but this cannot be guaranteed. Priority will be given to trainees working towards completing their required practice hours.
6. Code of Conduct
6.1 Expected Behaviour: Attendees will be asked to agree to and comply with the Singing Mamas code of conduct. This will inform the expected behaviour of attendees in person and in interactions with other leaders and trainees.
6.2 Consequences of Breach: If an attendee violates the Singing Mamas Code of Conduct, they may be asked to leave the Song Leader Development Day without a refund.
7. Privacy and Data Protection
7.1 GDPR: All data collected, stored and shared by Singing Mamas is done so in accordance with our GDPR Policy.
7.2 Photography Release:
Attendees may occasionally be photographed or filmed while participating in the SLDD. The photographs and footage are the exclusive property of Singing Mamas, and images and footage may be freely used by Singing Mamas for promotional or educational purposes. If attendees do not want to be photographed / filmed, it is their responsibility to let Singing Mamas know.
8. Limitation of Liability
8.1 General Disclaimer: Singing Mamas is not responsible for any direct, indirect, incidental, or consequential damages that may arise from the event.
9. Responsibility Waiver
9.1 Pre-Existing Conditions: I understand that it is my responsibility to inform Singing Mamas of any pre-existing conditions that might affect my attendance prior to the event.
9.2 Responsibility for risk: I assume full responsibility for any risks, injuries, or damages, known or unknown, which might occur as a result of my participation at the event.
9.3 Indemnification: I release and agree to indemnify and hold harmless Singing Mamas, the host/studio training location and their representatives, officers, agents, and directors from any and all losses and claims, even if arising from their negligence, to the fullest extent permitted by law. It is expressly agreed that all use of the facilities and premises (including but not limited to stairs, parking areas, walkways) shall be undertaken at MY own risk.
9.4 Medical advice: I understand that it is my responsibility to consult a physician regarding my participation in all programs offered by Singing Mamas, prior to attending if I have any pre-existing condition that may be exacerbated by my participation.
10. Governing Law and Dispute Resolution
10.1 Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10.2 Dispute Resolution: Disputes will be handled in line with our complaints policy. Please contact [email protected] for a copy of the policy.
